Your search returned 38 results.

Sort
Results
Books-General
The customer is boss : A practical guide for getting what you paid for and more / John Tschohl.

by Tschohl, John.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Minneapolis, Minn. : Best Sellers Pub., [1993]Availability: Items available for loan: UMI Main Library (2) Call number: 381.33 TSC, ...

Books-General
Delighting your customers : Keep your customers coming back, time and time again / Susan Antoinette Nash [and] Derek Nash.

by Nash, Susan Antoinette | Nash, Derek.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford : How To Books, 2001Availability: No items available.

Books-General
Customer focus : Manage activities certificate SNVQ level 4 / Melanie Allen, Karen Holmes.

by Allen, Melanie | Holmes, Karen.

Series: Institute of Management open learning programme, workbook 4Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Pergamon Open Learning, 1997Availability: No items available.

Books-General
Once a customer, always a customer / Chris Daffy.

by Daffy, Chris.

Edition: 3rd rev. edMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Dublin, Ireland : Oak Tree Press, 2001Availability: Items available for loan: UMI Main Library (1) Call number: 658.812DAF.

Books-General
Its all about customers : The perfect way to grow your business through marketing, sales and service / John Fraser- Robinson.

by Fraser- Robinson, John.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan page, 1999Availability: Items available for loan: UMI Main Library (2) Call number: 658.812FRA, ...

Books-General
Creating a customer centred culture : Leadership in quality, innovation and speed / Robin L . Lawton.

by Lawton, Robin L.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: USA : ASQC quality press, 1993Availability: Items available for loan: UMI Main Library (1) Call number: 658.812LAW.

Books-General
The complete Idiot's guide to great customer service / Ron Karr and Donald W Blohowiak.

by Karr, Ron.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York : Alpha books ltd., 1997Availability: Items available for loan: UMI Main Library (1) Call number: 658.812KAR.

Books-General
Successful customer care in a week / John Wellemin.

by Wellemin, John.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Hodder and Stoughton, 1998Availability: No items available.

Books-General
Customer intimacy / Wiersema Fred.

by Wiersema, Fred.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Harper Collins Business, 1996Availability: Items available for loan: UMI Main Library (1) Call number: 658.812WEI.

Books-General
Cashing in : Make more money, get a promotion, love your job / John Tschohol.

by Tschohol, John.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Minneapolis, MN : Best selling publishers, c1995Availability: Items available for loan: UMI Main Library (3) Call number: 658.8120285TSC, ... Not available: Withdrawn (1).

Books-General
Supply chain management : Strategy, planning, and operation / Sunil Chopra, Peter Meindl.

by Chopra, Sunil, 1960- | Meindl, Peter, 1970-.

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007Availability: Items available for loan: UMI Main Library (5) Call number: 658.7CHO, ... Not available: Checked out (1).

Books-General
Relationship marketing for competitive advantage : Winning and keeping customers / Adrian Payne ... [et al.].

by Payne, Adrian | Chartered Institute of Marketing | NetLibrary, Inc.

Series: Marketing series (London, England). Professional development.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Butterworth-Heinemann, 1998, c1995Availability: Items available for loan: UMI Main Library (1) Call number: 658.812 REL.

Books-General
Services marketing : Integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner.

by Zeithaml, Valarie A | Bitner, Mary Jo.

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Tata McGraw-Hill, c2003Availability: No items available.

Books-General
The customer experience edge : Technology and techniques for delivering an enduring, profitable and positive experience to your customers / Reza Soudagar, Vinay Iyer, Volker Hildebrand.

by Soudagar, Reza | Iyer, Vinay | Hildebrand, Volker.

Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2012Availability: Items available for loan: UMI Main Library (4) Call number: 658.812 SOU, ...

Books-General
Deliver Outstanding customer service : Gain and retain customers and stay ahead of the competition / Susan Antoinette Nash, Derek Nash.

by Nash, Susan Antoinette | Nash, Derek.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford : How To Books, 2002Availability: No items available.

Books-General
Serving them right : Innovation and powerful customer retention strategies / Laura A Liswood.

by Liswood, Laura A.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: NewYork : Harper business, 1950Availability: Not available: Withdrawn (1).

Books-General
It's all about customers : The perfect way to grow your business through marketing, sales and service / John Fraser- Robinson.

by Fraser- Robinson, John.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Kogan Page, 1999Availability: No items available.

Books-General
It's all about customers : The perfect way to grow your business through marketing, sales and service / John Fraser- Robinson.

by Fraser- Robinson, John.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Kogan Page, 1999Availability: No items available.

Pages