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Deliver Outstanding customer service : Gain and retain customers and stay ahead of the competition / Susan Antoinette Nash, Derek Nash.

By: Nash, Susan AntoinetteContributor(s): Nash, DerekMaterial type: Text

TextPublication details: Oxford : How To Books, 2002Description: xii, 226 p. ; 24 cmISBN: 9781857037838Subject(s): Customer services | CompetitionDDC classification: 658.812

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