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The complete Idiot's guide to great customer service / Ron Karr and Donald W Blohowiak.

By: Karr, Ron Material type: Text

TextPublication details: New York : Alpha books ltd., 1997Description: 325 p. : ill. ; 23 cmISBN: 0-02-861953-6Subject(s): Customer servicesDDC classification: 658.812

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Current library	Call number	Status	Date due	Barcode
UMI Main Library	658.812KAR (Browse shelf(Opens below))	Available		99-116

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