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Successful customer care in a week / John Wellemin.

By: Wellemin, John Material type: Text

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TextPublication details: London : Hodder and Stoughton, 1998Edition: 2nd edDescription: 95 p. : ill. ; 20 cmISBN: 9780340711965Subject(s): Consumer satisfaction | Customer servicesDDC classification: 658.81

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