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Serving them right : Innovation and powerful customer retention strategies / Laura A Liswood.

By: Liswood, Laura AMaterial type: Text

TextPublication details: NewYork : Harper business, 1950Description: xi, 180 p. : ill. ; 24 cmISBN: 0887303463Subject(s): Consumer satisfaction -- United States | Customer services -- United StatesDDC classification: 658.812

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Current library	Call number	Status	Notes	Date due	Barcode
Archives Centre	658.812 LIS (Browse shelf(Opens below))	Withdrawn Item	withdrawn		94-76

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