Search

Your search returned 16 results.

Results
			Successful customer care in a week / John H. Wellemin. by Wellemin, John H. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Hodder & Stoughton, 1998Availability: Items available for loan: UMI Main Library (4) Call number: 658.8 WEL, ... Place hold Add to cart (remove)
			Handbook of customer satisfaction and loyalty measurement / Nigel Hill and Jim Alexander. by Hill, Nigel \| Alexander, Jim \| Hill, Nigel, 1952-. Handbook of customer satisfaction measurement. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Aldershot, Hampshire, England ; Brookfield, Vt. : Gower, c2000Availability: Items available for loan: UMI Main Library (1) Call number: 658.812 HIL. Place hold Add to cart (remove)
			Measuring customer satisfaction and loyalty : Survey design, use, and statistical analysis methods / Bob E. Hayes. by Hayes, Bob E. Edition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQ Quality Press, 2008Availability: Items available for loan: UMI Main Library (2) Call number: 658.8/12HAY, ... Place hold Add to cart (remove)
			Measuring customer satisfaction and loyalty : Survey design, use, and statistical analysis methods / Bob E. Hayes. by Hayes, Bob E. Edition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQ Quality Press, 2008Availability: Items available for loan: UMI Main Library (1) Call number: 658.812 HAY. Place hold Add to cart (remove)
			How to measure customer satisfaction / Nigel Hill, John Brierley and Rob MacDougall. by Hill, Nigel, 1952- \| Brierley, John \| MacDougall, Rob. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Aldershot ; Brookfield, Vt. : Gower, c1999Availability: Items available for loan: UMI Main Library (1) Call number: 658.812 HIL. Place hold Add to cart (remove)
			Measuring and managing customer satisfaction : Going for the gold / Sheila Kessler. by Kessler, Sheila. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQC Quality Press, c1996Availability: Items available for loan: UMI Main Library (1) Call number: 658.812 KES. Place hold Add to cart (remove)
			Building great customer experiences / Colin Shaw and John Ivens. by Shaw, Colin \| Ivens, John. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Houndmills, Basingstoke, Hampshire ; New York : Palgrave, 2002Availability: Items available for loan: UMI Main Library (1) Call number: 658.812 SHA. Place hold Add to cart (remove)
			Customer behavior : A managerial perspective / Jagdish N. Sheth, Banwari Mittal. by Sheth, Jagdish N \| Mittal, Banwari. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Mason, Ohio : Thomson/South-Western, c2004Availability: Items available for loan: UMI Main Library (5) Call number: 658.83SHE, ... Place hold Add to cart (remove)
			Successful customer care in a week / John Wellemin. by Wellemin, John. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Hodder and Stoughton, 1998Availability: No items available. Add to cart (remove)
			Meeting customer needs / Ian Smith. by Smith, Ian. Edition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Elsevier, 2003Availability: Items available for loan: UMI Main Library (6) Call number: 658.812SMI, ... Place hold Add to cart (remove)
			Relationship marketing for competitive advantage : Winning and keeping customers / Adrian Payne ... [et al.]. by Payne, Adrian \| Chartered Institute of Marketing \| NetLibrary, Inc. Series: Marketing series (London, England). Professional development.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Butterworth-Heinemann, 1998, c1995Availability: Items available for loan: UMI Main Library (1) Call number: 658.812 REL. Place hold Add to cart (remove)
			Listening to the voice of the market : How to increase market share and satisfy current customers / R. Eric Reidenbach. by Reidenbach, R. Eric. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boca Raton : CRC Press, c2010Availability: Items available for loan: UMI Main Library (8) Call number: 658.83 REI, ... Place hold Add to cart (remove)
			The customer experience edge : Technology and techniques for delivering an enduring, profitable and positive experience to your customers / Reza Soudagar, Vinay Iyer, Volker Hildebrand. by Soudagar, Reza \| Iyer, Vinay \| Hildebrand, Volker. Edition: 1st ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2012Availability: Items available for loan: UMI Main Library (4) Call number: 658.812 SOU, ... Place hold Add to cart (remove)
			Serving them right : Innovation and powerful customer retention strategies / Laura A Liswood. by Liswood, Laura A. Material type: Text; Format: print ; Literary form: Not fiction Publication details: NewYork : Harper business, 1950Availability: Not available: Withdrawn (1). Add to cart (remove)
			Customer behavior : A managerial perspective / Jagdish N. Sheth [and] Banwari Mittal. by Sheth, Jagdish N \| Mittal, Banwari. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Nartorp Boulevard : Thomson South Western, 2004Availability: Items available for loan: UMI Main Library (1) Call number: 658.8342 SHE. Place hold Add to cart (remove)
			101 ways to boost customer satisfaction / Timothy R.V. Foster. by Foster, Timothy R.V. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan page, c1997Availability: Not available: Withdrawn (1). Add to cart (remove)