Serving them right : Innovation and powerful customer retention strategies / Laura A Liswood.
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TextPublication details: NewYork : Harper business, 1950Description: xi, 180 p. : ill. ; 24 cmISBN: 0887303463Subject(s): Consumer satisfaction -- United States | Customer services -- United StatesDDC classification: 658.812
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| Current library | Call number | Status | Notes | Date due | Barcode |
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| Archives Centre | 658.812 LIS (Browse shelf(Opens below)) | Withdrawn Item | withdrawn | 94-76 |
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| 658.812 KAR The customer : | 658.812 KES Measuring and managing customer satisfaction : | 658.812 LEP Auditing your customer service : | 658.812 LIS Serving them right : | 658.812 LIT Relationship marketing management / | 658.812 LIT Relationship marketing management / | 658.812 MAN Managing customer service / |
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