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Serving them right :

Liswood, Laura A.

Serving them right : Laura A Liswood. Innovation and powerful customer retention strategies / - NewYork : Harper business, 1950 - xi, 180 p. : ill. ; 24 cm.

ISBN: 0887303463

Subjects--Topical Terms:
Consumer satisfaction --United States
Customer services --United States

Dewey Class. No.: 658.812 / LIS

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