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			Services marketing management / Peter Mudie, Angela Pirrie. by Mudie, Peter \| Pirrie, Angela. Edition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam : Butterworth-Heinemann, c2006Availability: Items available for loan: UMI Main Library (4) Call number: 658.8 MUD, ... Place hold Add to cart (remove)
			Competitive strategies for service organisations / Neil Botten, John J. McManus. by Botten, Neil \| McManus, John J. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Basingstoke : Macmillan, 1999Availability: Items available for loan: UMI Main Library (1) Call number: 658.4012 BOT. Place hold Add to cart (remove)
			Leadership on the line : A guide for front line supervisors, business owners, and emerging leaders / Ed Rehkopf. by Rehkopf, Ed. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Mooresville, N.C. : Clarity Publications, c2006Availability: Items available for loan: UMI Main Library (1) Call number: 658.4092REH. Place hold Add to cart (remove)
			Moving people to deliver services / Aaditya Mattoo and Antonia Carzaniga, editors. by Mattoo, Aaditya \| Carzaniga, Antonia (Antonia Giulia). Series: Trade and development seriesMaterial type: Text; Format: print ; Literary form: Not fiction Publication details: Washington, DC. : A copublication of the World Bank and Oxford University Press, c2003Availability: No items available. Add to cart (remove)
			Services marketing : Integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A \| Bitner, Mary Jo. Edition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Tata McGraw-Hill, c2003Availability: No items available. Add to cart (remove)
			The management and marketing of services / Peter Mudie and Angela Cottam. by Mudie, Peter \| Cottam, Angela. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Butterworth-Heinemann ltd., 1993Availability: Items available for loan: UMI Main Library (1) Call number: 658.8 MUD. Place hold Add to cart (remove)
			Services marketing / Andrew Hatcher. by Hatcher, Andrew. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Middlewatch, Swavesey : Cambridge Marketing Press, 2015Availability: Items available for loan: UMI Main Library (2) Call number: 658.8 HAT, ... Place hold Add to cart (remove)
			Service management : Operations, strategy, information technology / Sanjeev Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons. by Bordoloi, Sanjeev \| Fitzsimmons, James A \| Fitzsimmons, Mona J. Edition: 9th ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, [Mass.] : McGraw-Hill, 2018Availability: Items available for loan: UMI Main Library (4) Call number: 658 BOR, ... Place hold Add to cart (remove)