Best practices : Building your business with customer-focused solutions / Robert Hiebeler, Thomas B. Kelly and Charles Ketteman .
Material type:
TextPublication details: New York, NY : Simon & Schuster, c1998Description: 240 p. ; 25 cmISBN: 0684834537Subject(s): Customer services -- Management -- Case studies | Customer services -- Quality control -- Case studies | Industrial management -- Case studiesDDC classification: 658.812
Books-General
| Current library | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Mbarara Centre Library | Seen During Stock-taking | 658.812HIE (Browse shelf(Opens below)) | Available | 2011-1081 |
"Arthur Andersen."
Includes index.
There are no comments on this title.