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Strategic customer care : An evolutionanry approach to increasing customer value and profitability / Stanley A. Brown.

By: Brown, Stanley A Material type: Text

TextPublication details: New York ; Chichester : Wiley, c1999Description: xiii, 305 p. : ill. ; 24 cmISBN: 9780471643425Subject(s): Customer careDDC classification: 658.812

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Holdings
Current library	Collection	Call number	Status
UMI Main Library		658.812 BRO (Browse shelf(Opens below))	Available
UMI Main Library		658.812 BRO (Browse shelf(Opens below))	Available
UMI Main Library		658.812 BRO (Browse shelf(Opens below))	Available
UMI Main Library		658.812 BRO (Browse shelf(Opens below))	Available
UMI Main Library		658.812 BRO (Browse shelf(Opens below))	Available
UMI Main Library		658.812BRO (Browse shelf(Opens below))	Available
UMI Main Library		658.812BRO (Browse shelf(Opens below))	Available
UMI Main Library		658.812BRO (Browse shelf(Opens below))	Available
UMI Main Library	Seen During Stock-taking	658.812 BRO (Browse shelf(Opens below))	Available

Includes bibliographic references and index.

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