Normal view MARC view ISBD view

Understanding and managing customers / edited by Isobel Doole, Peter Lancaster, Robin Lowe.

TextPublication details: Upper Saddle River, NJ : Financial Times Prentice Hall, 2005Description: xxii,340p.: ill.; 25cmISBN: 9780273685623Subject(s): Marketing -- Customer servicesDDC classification: 658.834UND

Item type:

Books-General

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Current library	Collection	Call number	Status	Date due	Barcode
UMI Main Library	Seen During Stock-taking	658.834 UND (Browse shelf(Opens below))	Available		2011-1229

Includes index[p.331-340]

There are no comments on this title.

to post a comment.