Best practices : Building your business with customer-focused solutions / Robert Hiebeler, Thomas B. Kelly and Charles Ketteman .
Material type: TextPublication details: New York, NY : Simon & Schuster, c1998Description: 240 p. ; 25 cmISBN: 0684834537Subject(s): Customer services -- Management -- Case studies | Customer services -- Quality control -- Case studies | Industrial management -- Case studiesDDC classification: 658.812Current library | Collection | Call number | Status | Date due | Barcode |
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Mbarara Centre Library | Seen During Stock-taking | 658.812HIE (Browse shelf(Opens below)) | Available | 2011-1081 |
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658.812COO Customer care excellence : | 658.812COO Customer care excellence : | 658.812GOE Effective customer service : | 658.812HIE Best practices : | 658.812VIC Prospecting for customer / | 658.8342ASS Consumer behavior : | 658.8342ASS Consumer behavior : |
"Arthur Andersen."
Includes index.
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