Results
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Successful customer care in a week / John H. Wellemin. by Wellemin, John H. Edition: 2nd ed.Material type:  Text; Format:
print
; Literary form:
Not fiction
Publication details: London : Hodder & Stoughton, 1998Availability: Items available for loan: UMI Main Library (4) Call number: 658.8 WEL, ...
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Building a service culture / Barrie Hopson ... [et al.]. by Hopson, Barrie | Lifeskills International Ltd. Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Aldershot, Hampshire ; Brookfield, Vt., USA : Gower, c1999Availability: Items available for loan: UMI Main Library (1) Call number: 658.8/12.
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Customer service pocketbook / Susan [and] Derek Nash. by Newby, Tony | Nash, Derek. Edition: 2nd ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Arlesford : Management Pocketbooks, 2002Availability: Items available for loan: UMI Main Library (1) Call number: 658.812 NAS.
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Meeting customer needs / Ian Smith. by Smith, Ian, 1953-. Series: [Institute of Management series]Edition: 2nd ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Oxford ; Boston : Corby, Northants : Butterworth/Heinemann ; Institute of Management Foundation, 1997Availability: Items available for loan: UMI Main Library (2) Call number: 658.802SMI.
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Managing customer service / edited by David Pardey. by Pardey, David. Series: SuperseriesMaterial type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Oxford ; Burlington : Pergamon Flexible Learning : Elsevier, 2007Availability: Items available for loan: UMI Main Library (1) Call number: 658.812 MAN.
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Building great customer experiences / Colin Shaw and John Ivens. by Shaw, Colin | Ivens, John. Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Houndmills, Basingstoke, Hampshire ; New York : Palgrave, 2002Availability: Items available for loan: UMI Main Library (1) Call number: 658.812 SHA.
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