Services management : An intergrated approach / edited by Bart Van Looy, Roland Van Dierdonck, Paul Gemmel.

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TextPublication details: London; San Francisco : Financial Times , c1998.Edition: (1st ed.)Description: xx, 504 p. : ill. ; 25 cmISBN:

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Current library	Collection	Call number	Status	Barcode
UMI Main Library	Seen During Stock-taking	658.869 SER (Browse shelf(Opens below))	Available	99-216

Includes index.

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