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Services management :

Services management : An intergrated approach / edited by Bart Van Looy, Roland Van Dierdonck, Paul Gemmel. - (1st ed.) - London; San Francisco : Financial Times , c1998. - xx, 504 p. : ill. ; 25 cm.

Includes index.

ISBN: 9780273635253

Subjects--Topical Terms:
Management

Dewey Class. No.: 658.869

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