Customer focus / Melanie Allen and Karen Holmes.
Material type: TextSeries: Institute of Management open learning programme. workbook 4. Publication details: Oxford : Pergamon Open Learning, 1997Description: x, 82 p. ; 30 cmISBN: 9780750636636Subject(s): Customer service -- managementDDC classification: 658.812Current library | Collection | Call number | Status | Date due | Barcode |
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UMI Main Library | Seen During Stock-taking | 658.812 ALL (Browse shelf(Opens below)) | Available | 2011-1220 |
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