Customer focus /
Allen, Melaniew
Customer focus / Melanie Allen and Karen Holmes. - Oxford : Pergamon Open Learning, 1997. - x, 82 p. ; 30 cm. - Institute of Management open learning programme, workbook 4. .
9780750636636
Customer service--management
658.812 / ALL
Customer focus / Melanie Allen and Karen Holmes. - Oxford : Pergamon Open Learning, 1997. - x, 82 p. ; 30 cm. - Institute of Management open learning programme, workbook 4. .
9780750636636
Customer service--management
658.812 / ALL