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Broken promises : An unconventional view of what went wrong at IBM / D. Quinn Mills, G. Bruce Friesen.

By: Mills, Daniel Quinn Contributor(s): Friesen, G. Bruce Material type: Text

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TextPublication details: Boston, Mass. : Harvard Business School Press, c1996Description: ix, 210 p. : ill. ; 24 cmISBN: 9780875846545 (alk. paper)Subject(s): International Business Machines Corporation | Computer industry -- United States | Competition -- United StatesDDC classification: 338.7610040973

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Includes bibliographical references (p. [195]-201) and index.

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