Broken promises :

Mills, Daniel Quinn.

Broken promises : An unconventional view of what went wrong at IBM / D. Quinn Mills, G. Bruce Friesen. - Boston, Mass. : Harvard Business School Press, c1996. - ix, 210 p. : ill. ; 24 cm.

Includes bibliographical references (p. [195]-201) and index.

9780875846545 (alk. paper)


International Business Machines Corporation.


Computer industry--United States.
Competition--United States.

338.7610040973 / MIL