Managing business improvement and quality : Implementing key tools and techniques / Barrie Dale and Ruth McQuater.

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TextPublication details: Oxford, UK ; Malden, Mass : Blackwell Business, 1998.Description: xii, 192 p. : ill. ; 24 cmISBN:

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Current library	Call number	Status	Barcode
UMI Main Library	658.562 DAL (Browse shelf(Opens below))	Available	2011-412

Includes bibliographical references (p. [186]-189) and index.

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