Amazon cover image

Image from Amazon.com

Normal view MARC view ISBD view

Converting customer value : From retention to profit / John A. Murphy.

By:

Murphy, John A, 1948-

Material type:

TextPublication details: England : John Wiley and Sons ltd., 2006Description: xxviii, 388 p. ill. ; 24 cmISBN:

0-470-01634-5

Subject(s):

DDC classification:

658.812 MUR

Item type:

Books-General

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings ( 0 )
Comments ( 0 )

No physical items for this record

There are no comments on this title.

to post a comment.