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Meeting customer needs / Ian Smith.

By: Smith, Ian Material type: Text

TextPublication details: New York : Elsevier, 2003Edition: 3rd edDescription: 218 p. ill. ; 25 cmISBN: 9780750659840Subject(s): Customer focus | Customer needs | Consumer satisfactionDDC classification: 658.812

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Holdings
Current library	Call number	Status	Barcode
UMI Main Library	658.812 SMI (Browse shelf(Opens below))	Available	2006-273
UMI Main Library	658.812SMI (Browse shelf(Opens below))	Available	2006-147
UMI Main Library	658.812SMI (Browse shelf(Opens below))	Available	2006-148
UMI Main Library	658.812 SMI (Browse shelf(Opens below))	Available	2006-145
UMI Main Library	658.812SMI (Browse shelf(Opens below))	Available	2006-271
UMI Main Library	658.812SMI (Browse shelf(Opens below))	Available	2006-272

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