Meeting customer needs /
Smith, Ian
Meeting customer needs / Ian Smith. - 3rd ed. - New York : Elsevier, 2003. - 218 p. ill. ; 25 cm.
9780750659840
Customer focus.
Customer needs.
Consumer satisfaction.
658.812 / SMI
Meeting customer needs / Ian Smith. - 3rd ed. - New York : Elsevier, 2003. - 218 p. ill. ; 25 cm.
9780750659840
Customer focus.
Customer needs.
Consumer satisfaction.
658.812 / SMI