Assertiveness at work : A practical guide to handling awkward situations / Ken and Kate Back.

By: Back, KenContributor(s): Back, KateMaterial type: TextTextPublication details: London ; New York : McGraw-Hill (UK), c2005Description: xiii, 207 p. : ill. ; 24 cmISBN: 9780077114282Subject(s): Communication in personnel management | Assertiveness (Psychology) | Interpersonal relations | Management -- Psychological aspectsDDC classification: 158
Item type: Books-General
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