Assertiveness at work :
Back, Ken.
Assertiveness at work : A practical guide to handling awkward situations / Ken and Kate Back. - London ; New York : McGraw-Hill (UK), c2005 - xiii, 207 p. : ill. ; 24 cm.
Includes index.
9780077114282 £8.95
Communication in personnel management.
Assertiveness (Psychology)
Interpersonal relations.
Management--Psychological aspects.
158 / BAC
Assertiveness at work : A practical guide to handling awkward situations / Ken and Kate Back. - London ; New York : McGraw-Hill (UK), c2005 - xiii, 207 p. : ill. ; 24 cm.
Includes index.
9780077114282 £8.95
Communication in personnel management.
Assertiveness (Psychology)
Interpersonal relations.
Management--Psychological aspects.
158 / BAC