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81.

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The complete Idiot's guide to great customer service / Ron Karr and Donald W Blohowiak. by

Karr, Ron

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : Alpha books ltd., 1997

Availability: Items available for loan: UMI Main Library (1)Call number: 658.812KAR.

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82.

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Coping with international capital flows / Richard Portes and David Vines. by

Portes, Richard
Vines, David

Series: Economic paper (Commonwealth Secretariat) ; no. 30.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London : Commonwealth Secretariat, 1997

Availability: Items available for loan: UMI Main Library (3)Call number: 332.042 POR, ...

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83.

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Coping with international capital flows / Richard Portes and David Vines. by

Portes, Richard
Vines, David

Series: Economic paper (Commonwealth Secretariat) ; no. 30.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London : Commonwealth Secretariat, 1997

Availability: Items available for loan: UMI Main Library (1)Call number: 332.042POR.

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84.

Workbook 16 communication : Manage information certificate S/NVQ Level 4 / Lake Cathy. by

Lake, Cathy

Series: Institute of Management Open Learning Programme, workbook 16

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Oxford : Pergamon Open Learning, 1997

Availability: No items available.

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85.

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Getting TQM to work : Manage activities diploma S/NVQ Level 5 / Annie Haight. by

Haight, Annie

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Oxford : Pergamon Open Learning, 1997

Availability: Items available for loan: UMI Main Library (1)Call number: 658.4013 HAI.

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86.

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Employee development / Rosemary Harrison. by

Harrison, Rosemary

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London : Institute of personnel and development, 1997

Availability: Items available for loan: UMI Main Library (6)Call number: 658.3124 HAR, ...

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87.

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Competences-based assessment techniques / Shirley fletcher. by

Fletcher, Shirley

Series: Practical trainer series

Edition: 2nd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London ; Stirling, VA : Kogan Page, 1997. Stirling, VA : Kogan Page, 1997

Availability: Items available for loan: UMI Main Library (1)Call number: 658.3125 FLE.

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88.

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Rethinking the future : rethinking business, principles, competition, control & complexity, leadership, markets and the world / original contributions from Warren Bennis ... [et al.] ; edited by Rowan Gibson. by

Bennis, Warren G
Gibson, Rowan

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London ; Sonoma, Calif. : Nicholas Brealey Publishing, 1997

Availability: No items available.

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89.

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Guidelines for the economic analysis of projects / Asian development Bank. by

Asian development Bank

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Manila : Asian Development Bank, 1997

Availability: No items available.

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90.

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Society, state and market : A guide to competing theories of development / John Martinussen. by

Martinussen, John

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London ; Atlantic Highlands, N.J., USA : Zed Books ; 1997

Other title:

Society, state & market

Availability: Items available for loan: UMI Main Library (2)Call number: 338.9 MAR, ...

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91.

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Institutions and economic development : Growth and governance in less-developed and post-socialist countries / edited by Christopher Clague. by

Clague, Christopher K

Series: The Johns Hopkins studies in development

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Baltimore : Johns Hopkins University Press, 1997

Availability: Items available for loan: UMI Main Library (1)Call number: 338.90091724 INS.

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92.

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Foreign aid in Africa : Learning from country experiences / edited by Jerker Carlsson, Gloria Somolekae, and Nicolas van de Walle. by

Carlsson, Jerker, 1950-
Somolekae, Gloria
Van de Walle, Nicolas, 1957-

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Uppsala : Nordiska afrikainstitutet, 1997

Availability: Items available for loan: UMI Main Library (1)Call number: 338.916 FOR.

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93.

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Understanding governance : Policy networks, governance, reflexivity and accountability / R.A.W. Rhodes. by

Rhodes, R. A. W

Series: Public policy and management

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Buckingham ; Philadephia : Open University Press, 1997

Availability: Items available for loan: UMI Main Library (2)Call number: 320.941 RHO, ...

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94.

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Out of conflict : From war to peace in Africa / edited by Gunnar M. Sorbo [and] Peter Vale. by

Sorbo, Gunnar M
Vale, Peter C. J

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Uppsala : Nordiska afrikainstitutet, 1997

Availability: Items available for loan: UMI Main Library (1)Call number: 320.96 OUT.

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95.

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Political economy of modern capitalism : Mapping convergence and diversity / edited by Colin Crouch & Wolfgang Streeck. by

Crouch, Colin, 1944-
Streeck, Wolfgang, 1946-

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London ; Thousand Oaks, Calif. : Sage, 1997

Availability: Items available for loan: UMI Main Library (1)Call number: 330.122 POL.

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96.

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World development indicators 1997.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Washington, DC : World Bank, 1997

Availability: Items available for loan: UMI Main Library (1)Call number: 330.9017 WOR.

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97.

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Reconceptualising governance : Discussion paper 2 / United Nations development Programme. by

United Nations development Programme

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : The Programme, 1997

Availability: Not available: UMI Main Library: Withdrawn (1).

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98.

Governance and policy formulation / Joan Corkery, Anthony Land and Denis Osborne. by

Corkey, Joan
Land, Anthony
Osborne, Denis

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Maastricht : ECDPM, 1997

Availability: Items available for loan: UMI Main Library (1)Call number: 350.0072 COR.

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99.

Reconceptualising governance : Discussion papers 2 / UNDP.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : UNDP, 1997

Availability: Items available for loan: UMI Main Library (1)Call number: 350 UND.

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100.

Alternative service delivery : Sharing governance in Canada / edited by Robin Ford and David Zussman. by

Ford, Robin
Zussman, David

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Toronto : KPMG, 1997

Availability: Items available for loan: UMI Main Library (2)Call number: 350.8 FOR, ...

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