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The Customer is boss : A practical Guide getting what you paid for and more / John Tschohl.

By: Tschohl, John Material type: Text

TextPublication details: Minneapolis,MN : Best sellers Publishing, c1993Description: 214 p. : ill. ; 24 cmISBN: 9780963626806Subject(s): Customer serviceDDC classification: 381.33

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Current library	Collection	Call number	Status	Date due	Barcode
UMI Main Library	Seen During Stock-taking	381.33 TSC (Browse shelf(Opens below))	Available		99-240

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