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The Customer is boss :

Tschohl, John

The Customer is boss : A practical Guide getting what you paid for and more / John Tschohl. - Minneapolis,MN : Best sellers Publishing, c1993. - 214 p. : ill. ; 24 cm.

ISBN: 9780963626806

Subjects--Topical Terms:
Customer service

Dewey Class. No.: 381.33 / TSC

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