Improving service quality in the global economy : Achieving high performance in public and private sectors / Michael E. Milakovich.
Material type:
TextPublication details: London : Auerbach publications, c2006Edition: 2nd edDescription: xix, 406 p. : ill. ; 24 cmISBN: 9780849338199Subject(s): Industrial managementDDC classification: 658.562
Books-General
| Current library | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| UMI Main Library | Seen During Stock-taking | 658.562 MIL (Browse shelf(Opens below)) | Available | 2011-368 |
Browsing UMI Main Library shelves, Collection: Seen During Stock-taking Close shelf browser (Hides shelf browser)
|
|
|
|
|
|
|
||
| 658.562 CRO Quality is still free : | 658.562 GYG Six sigma for dummies / | 658.562 MAN Managing with total quality management : | 658.562 MIL Improving service quality in the global economy : | 658.562 OAK Total organizational excellence : | 658.562 TEA Achieving quality performance : | 658.563 PRO Productivity and quality management : |
Includes bibliography and index.
There are no comments on this title.