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The complete idiots guide to great customer service / Ron Karr, Donald W. Blohowiak.

By: Karr, RonContributor(s): Blohowiak, Donald WMaterial type: Text

TextPublication details: New York, NY : Alpha Books, c1997Description: xxvi, 326 p. : ill. ; 24 cmISBN: 9780028619538Subject(s): Customer serviceDDC classification: 658.812

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Current library	Call number	Status	Notes	Date due	Barcode
UMI Main Library	658.812 KAR (Browse shelf(Opens below))	Available	Resource for Academic reference, Research and Development		2000-298

Includes index.

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