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The complete idiots guide to great customer service /

Karr, Ron

The complete idiots guide to great customer service / Ron Karr, Donald W. Blohowiak. - New York, NY : Alpha Books, c1997. - xxvi, 326 p. : ill. ; 24 cm.

Includes index.

ISBN: 9780028619538

Subjects--Topical Terms:
Customer service

Dewey Class. No.: 658.812 / KAR

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