Meeting customer needs / Ian Smith.
Material type:
TextPublication details: New York : Elsevier, 2003Edition: 3rd edDescription: 218 p. ill. ; 25 cmISBN: 9780750659840Subject(s): Customer focus | Customer needs | Consumer satisfactionDDC classification: 658.812
Books-General
| Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| UMI Main Library | 658.812 SMI (Browse shelf(Opens below)) | Available | 2006-273 | |
| UMI Main Library | 658.812SMI (Browse shelf(Opens below)) | Available | 2006-147 | |
| UMI Main Library | 658.812SMI (Browse shelf(Opens below)) | Available | 2006-148 | |
| UMI Main Library | 658.812 SMI (Browse shelf(Opens below)) | Available | 2006-145 | |
| UMI Main Library | 658.812SMI (Browse shelf(Opens below)) | Available | 2006-271 | |
| UMI Main Library | 658.812SMI (Browse shelf(Opens below)) | Available | 2006-272 |
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| 658.812KAR The complete Idiot's guide to great customer service / | 658.812LAW Creating a customer centred culture : | 658.812SER The service-dominant logic of marketing / | 658.812SMI Meeting customer needs / | 658.812SMI Meeting customer needs / | 658.812SMI Meeting customer needs / | 658.812SMI Meeting customer needs / |
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