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Its all about customers : The perfect way to grow your business through marketing, sales and service / John Fraser- Robinson.

By: Fraser- Robinson, John Material type: Text

TextPublication details: London : Kogan page, 1999Edition: 2nd edDescription: ix, 192 p. : ill. ; 24 cmISBN: 0-7494-3073-7Subject(s): Customer services | Quality control | MarketingDDC classification: 658.812 LOC classification: 658.812FRA

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Current library	Call number	Status	Date due	Barcode
UMI Main Library	658.812FRA (Browse shelf(Opens below))	Available		2006-150
UMI Main Library	658.812 FRA (Browse shelf(Opens below))	Available		2006-151

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