Model business letters / L. Gartside, revised by Shirley Taylor.
Material type:
TextPublication details: London : Longman Group UK ; ELBS/Pitman, c1992Edition: 4th edDescription: xiii, 367 p. : ill. ; 24 cmISBN: 9780273039983 ; 0273039989Subject(s): Business -- CorrespondenceDDC classification: 808.066651
Books-General
| Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Archives Centre | 808.066651 GAR (Browse shelf(Opens below)) | Withdrawn Item | 97-150 |
Table of Contents
Unit 1. Techniques of business letter writing
Introducing the business letter
Getting the message across
Structuring the body of the letter
Unit 2. Routine business letters
Enquiries and replies
Quotations, estimates and tenders
Orders and their fulfilment
Invoicing and settlement of accounts
Letters requesting payment
Complaints and adjustments
Credit and status enquiries
A typical business transaction
Unit 3. Special business letters
Goodwill letters
Circular letters
Sales letters and voluntary offers
Personnel
Travel and hotels
Miscellaneous letters
Unit 4. Classified business letters
Agencies
International trade
Banking (Home business)
Banking (International business)
Transport
Insurance
Includes index.
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