Model business letters /
Gartside, L.
Model business letters / L. Gartside, revised by Shirley Taylor. - 4th ed. - London : Longman Group UK ; ELBS/Pitman, c1992. - xiii, 367 p. : 24 cm. ill. ;
Table of Contents
Unit 1. Techniques of business letter writing
Introducing the business letter
Getting the message across
Structuring the body of the letter
Unit 2. Routine business letters
Enquiries and replies
Quotations, estimates and tenders
Orders and their fulfilment
Invoicing and settlement of accounts
Letters requesting payment
Complaints and adjustments
Credit and status enquiries
A typical business transaction
Unit 3. Special business letters
Goodwill letters
Circular letters
Sales letters and voluntary offers
Personnel
Travel and hotels
Miscellaneous letters
Unit 4. Classified business letters
Agencies
International trade
Banking (Home business)
Banking (International business)
Transport
Insurance
Includes index.
9780273039983 0273039989
Business --Correspondence
808.066651 / GAR
Model business letters / L. Gartside, revised by Shirley Taylor. - 4th ed. - London : Longman Group UK ; ELBS/Pitman, c1992. - xiii, 367 p. : 24 cm. ill. ;
Table of Contents
Unit 1. Techniques of business letter writing
Introducing the business letter
Getting the message across
Structuring the body of the letter
Unit 2. Routine business letters
Enquiries and replies
Quotations, estimates and tenders
Orders and their fulfilment
Invoicing and settlement of accounts
Letters requesting payment
Complaints and adjustments
Credit and status enquiries
A typical business transaction
Unit 3. Special business letters
Goodwill letters
Circular letters
Sales letters and voluntary offers
Personnel
Travel and hotels
Miscellaneous letters
Unit 4. Classified business letters
Agencies
International trade
Banking (Home business)
Banking (International business)
Transport
Insurance
Includes index.
9780273039983 0273039989
Business --Correspondence
808.066651 / GAR