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Customer service pocketbook / Susan [and] Derek Nash.

By: Newby, Tony Contributor(s): Nash, DerekMaterial type: Text

TextPublication details: Arlesford : Management Pocketbooks, 2002Edition: 2nd edDescription: 103 p. : 10 cm. illISBN: 9781903776001Subject(s): Customer servicesDDC classification: 658.812

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Current library	Call number	Status	Date due	Barcode
UMI Main Library	658.812 NAS (Browse shelf(Opens below))	Available		2011-1118

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Previous edition: 1991.

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