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Customer service pocketbook /

Newby, Tony

Customer service pocketbook / Susan [and] Derek Nash. - 2nd ed. - Arlesford : Management Pocketbooks, 2002. - 103 p. : ill. ; 10 cm.

Previous edition: 1991.

ISBN: 9781903776001

Subjects--Topical Terms:
Customer services.

Dewey Class. No.: 658.812 / NAS

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