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Managing quality in the service sector / Mike Asher.

By: Asher, Mike Material type: Text

TextPublication details: London : Kogan Page, c1996Description: 222 p. ; 20 cmISBN: 9780749419547Subject(s): Strategic planningDDC classification: 658.4013

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Current library	Collection	Call number	Status	Date due	Barcode
UMI Main Library	Seen During Stock-taking	658.4013 ASH (Browse shelf(Opens below))	Available		2011-567

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Includes bibliographical references and index.

British Council 2011-567

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