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Managing quality in the service sector /

Asher, Mike

Managing quality in the service sector / Mike Asher. - London : Kogan Page, c1996. - 222 p. ; 20 cm.

Includes bibliographical references and index.

ISBN: 9780749419547

Subjects--Topical Terms:
Strategic planning.

Dewey Class. No.: 658.4013 / ASH

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