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Delighting your customers : Keep your customers coming back, time and time again / Susan Antoinette Nash, Derek Nash.

By: Nash, Susan Antoinette Contributor(s): Nash, DerekMaterial type: Text

TextPublication details: Oxford : How To Books, 2001Description: 160 p. ; 22 cmISBN: 9781857035964Subject(s): Customer servicesDDC classification: 658.812

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Current library	Collection	Call number	Status	Date due	Barcode
UMI Main Library	Seen During Stock-taking	658.812 NAS (Browse shelf(Opens below))	Available		2011-407

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Previous	658.812 JON Customer communications, 2007-2008 /	658.812 JON Customer communications, 2007-2008 /	658.812 KES Measuring and managing customer satisfaction :	658.812 NAS Delighting your customers :	658.812 NEW Customer service pocketbook /	658.812 PEP Managing customer relationships :	658.812 REL Relationship marketing for competitive advantage :	Next

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