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Delighting your customers :

Nash, Susan Antoinette

Delighting your customers : Keep your customers coming back, time and time again / Susan Antoinette Nash, Derek Nash. - Oxford : How To Books, 2001. - 160 p. ; 22 cm.

ISBN: 9781857035964

Subjects--Topical Terms:
Customer services.

Dewey Class. No.: 658.812 / NAS

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