Customer service games for trainers / Graham Roberts-Phelps.
Material type:
TextPublication details: Burlington, VT : Gower, 2000Description: vi, 171 p. : ill. 25 cmISBN: 9780566082054 (hbk.)Subject(s): Customer services | Employees -- Training of -- Problems, exercises, etc | Management gamesDDC classification: 658.812
Books-General
| Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| UMI Main Library | 658.812 ROB (Browse shelf(Opens below)) | Available | 2011-151 |
Browsing UMI Main Library shelves Close shelf browser (Hides shelf browser)
|
|
|
|
|
|
|
||
| 658.812 PIE Marketing-led strategic change : | 658.812 PIE Marketing-led strategic change : | 658.812 REL Relationship marketing for competitive advantage : | 658.812 ROB Customer service games for trainers / | 658.812 ROS The marketing customer interface 2002-2003 / | 658.812 ROS The marketing customer interface 2002-2003 / | 658.812 SHA Building great customer experiences / |
There are no comments on this title.