The mind of the customer : How great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success / Richard Hodge and Lou Schachter.
Material type:
TextPublication details: New York : McGraw-Hill, 2006Description: xxii, 242 p. : ill. ; 24 cmISBN: 9780071470278Subject(s): Selling | Success in business | Customer managementDDC classification: 658.81
Books-General
| Current library | Call number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|
| UMI Main Library | 658.81 HOD (Browse shelf(Opens below)) | Available | Academic &Research References | 2006-573 |
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