Service management : Operations, strategy, information technology / James A Fitzsimmons, Mona J Fitzsimmons, Sanjeev Bordoloi.
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TextPublication details: New York : McGraw-Hill, 2014Edition: 8th edDescription: xviii, 524 p. : ill. ; 28 cmISBN: 9781259010651Subject(s): Services (Industry) -- ManagementDDC classification: 658
Books-General
| Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| UMI Main Library | 658 FIT (Browse shelf(Opens below)) | Available | 2017-284 | |
| UMI Main Library | 658 FIT (Browse shelf(Opens below)) | Available | 2017-285 | |
| UMI Main Library | 658 FIT (Browse shelf(Opens below)) | Available | 2017-286 | |
| UMI Main Library | 658 FIT (Browse shelf(Opens below)) | Available | 2017-287 |
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| 658 FIS Organisation for profit : | 658 FIS Six silent killers : | 658 FIT Service management : | 658 FIT Service management : | 658 FIT Service management : | 658 FIT Service management : | 658 FLE Time management / |
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