Includes bibliographical references and index.

"This fifth edition emphasizes the importance of developing management skills or admitted that learning about management concepts was not the same as learning how to apply those concepts in practice. It is built on a solid foundation of theory and empirical evidence that provides a compelling case for why specific competencies are important. The framework offers managers an enduring foundation for analyzing what types of behaviors are most appropriate to achieve organizational goals in light of the existing environment. This edition overall gives a strong background in management skills and concepts needed on the job"--