| 000 | 00417nam a2200169Ia 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20180409160311.0 | ||
| 008 | 110411s9999 xx 000 0 und d | ||
| 020 | _a0852927762 | ||
| 040 |
_aUMI _cUMI _dUMI |
||
| 082 |
_bBEE _a658.812 |
||
| 100 | _aBee, Roland | ||
| 245 |
_aCustomer care / _cRoland Bee. |
||
| 260 |
_bInstitute of Personnel and Development, _c1995 |
||
| 300 | _a80 p. | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c643 _d643 |
||