000 00990cam a22002414a 4500
001 12668338
003 OSt
005 20180531133641.0
008 020205s2002 mau 001 0 eng
010 _a 2002001475
020 _a9781578512546
040 _aUMI
_cUMI
_dUMI
082 0 0 _222
_a658.406
_bKOT
100 1 _aKotter, John P.,
_d1947-
_95886
245 1 4 _aThe heart of change :
_bReal-life stories of how people change their organizations /
_cJohn P. Kotter, Dan S. Cohen.
260 _aBoston, Mass. :
_bHarvard Business School Press,
_cc2002.
300 _axiv, 190 p. ;
_c25 cm.
504 _aIncludes index.
505 0 _aIntroduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change.
650 0 _aOrganizational change.
_95887
700 1 _aCohen, Dan S.
_95888
942 _2ddc
_cBK
999 _c3781
_d3781