000 00697nam a22002297a 4500
003 OSt
005 20180605141921.0
008 120425t xxu||||| |||| 00| 0 eng d
020 _a9780273635253
040 _cUMI
_dUMI
082 _222
_a658.869
245 _aServices management :
_bAn intergrated approach /
_cedited by Bart Van Looy, Roland Van Dierdonck, Paul Gemmel.
250 _a(1st ed.)
260 _aLondon; San Francisco :
_bFinancial Times ,
_cc1998.
300 _axx, 504 p. :
_bill. ;
_c25 cm.
504 _aIncludes index.
650 _aManagement
700 _aLooy, Bart Van,
_93774
700 _aDierddonck, Roland
_93775
700 _aGemmel, Paul
_93776
942 _2ddc
_cBK
999 _c3360
_d3360