| 000 | 00543nam a22001937a 4500 | ||
|---|---|---|---|
| 999 |
_c2942 _d2942 |
||
| 003 | OSt | ||
| 005 | 20190829140118.0 | ||
| 008 | 120229t xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780821354063 | ||
| 040 |
_aumi _cumi |
||
| 082 |
_a382 _bMOV |
||
| 100 | _aMattoo, A. Editor | ||
| 245 |
_aMoving people to deliver services / _cA. Mattoo, A. Carzaniga. Editor |
||
| 260 |
_aOxford : _bOxford University Press, _c2003. |
||
| 300 |
_axi, 244 p. : _bill. ; _c22 cm. |
||
| 650 | _aService delivery | ||
| 700 | _aCarzaniga, A. | ||
| 942 |
_2ddc _cBK |
||